Episode 28: An Open Empathetic Approach to Managing Mental Fatigue in Healthcare
But over time, he recognized the transformational power of being in a position to identify a problem and to bring together the people who can fix it.
In his administrative career, he has confronted many problems from massive water leaks inside Grady Hospital that shut down a third of inpatient beds to COVID and the mental fatigue that accompanied civil unrest.
Through it all, he has kept one priority in focus: Providing exceptional patient care.
- Making operational adjustments during an internal flood at Grady Hospital
- How leadership at his hospital managed rising mental fatigue
- Transitioning from departmental head to a healthcare system head at Jackson Memorial
- Inherent frustrations that come with healthcare administration
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