Episode 10: Unsung Heroes: Coordinating Emergency Services in New York City

Episode 10: Unsung Heroes: Coordinating Emergency Services in New York City

Last year, a makeshift field hospital was built in Central Park. Did you know the last time that happened was during The Civil War?

The pandemic has stretched the healthcare system to its limits, but at every turn, healthcare workers across the country have met the challenge with compassion and creativity.

In this episode, I talk with Dr. Brendan Carr, who is the Professor & System Chair of Emergency Medicine at the Icahn School of Medicine in the Mount Sinai Health System, about the massive effort that went into fighting COVID in New York City and the many unsung heroes that led the way.

In this wide-ranging conversation, we talked about:

  • The unsung heroes in supply-chain logistics
  • The coordination effort that went into setting up a makeshift hospital in Central Park
  • Solving the strain on the oxygen system during the height of COVID hospitalizations
  • Why this challenge required a different kind of leadership

Heroes of Healthcare is hosted by Ted WeynTo hear this interview and more like it, subscribe to Heroes of Healthcare on Apple PodcastsSpotify, or wherever you listen to podcasts.

Episode 08: Battling Physician Burnout: The Role of a Chief Wellness Officer

Episode 08: Battling Physician Burnout: The Role of a Chief Wellness Officer

We’re in the business of helping people with their health…

But it’s a job that can take a toll on our own wellbeing.

How do we ensure wellness in the people spending every day making others well?

I can think of no one better to ask than Dr. Jonathan Ripp, Chief Wellness Officer at The Mount Sinai Hospital, who joined me in the latest episode of Heroes of Healthcare.

What we talked about:

  • Tackling burnout in healthcare
  • Taking a data-based approach to wellbeing
  • The concentric circles impacting wellness

Check out these resources we mentioned during the podcast: https://icahn.mssm.edu/files/ISMMS/Assets/About%20the%20School/Office-well-being/MSHS_COVID-19_Toolkit.pdf

Heroes of Healthcare is hosted by Ted WeynTo hear this interview and more like it, subscribe to Heroes of Healthcare on Apple PodcastsSpotify, or wherever you listen to podcasts.

Episode 05: What Frontline PAs Can Teach Us About Resilience

Episode 05: What Frontline PAs Can Teach Us About Resilience

It’s no secret frontline workers had it rough in recent months.

They put their wellbeing on the line for ours.

But how do they deal with the strain of such a demanding job?

It’s a problem that vexed Heather Isola, Director of Physician Assistant Services at Mount Sinai Health System, in the early days of the pandemic — but ultimately, it boiled down to one thing: building resiliency. 

In the latest Heroes of Healthcare, Heather and I discuss resilience and how to build it in your healthcare teams.

Heather explains:

  • The situation facing PAs at the outset of COVID-19
  • Why traditional approaches to mental wellness weren’t cutting it
  • How Mt. Sinai ultimately decided to tackle mental health through building resilience

For more information on Mt. Sinai’s Center for Stress, Resilience, and Personal Growth, send an email to MS-CSRPG@mountsinai.org

Heroes of Healthcare is hosted by Ted WeynTo hear this interview and more like it, subscribe to Heroes of Healthcare on Apple PodcastsSpotify, or wherever you listen to podcasts.

Episode 02: COVID-19, NYC: Lessons in Preparedness

Episode 02: COVID-19, NYC: Lessons in Preparedness

In healthcare, things don’t always go as planned.

So, it’s important to talk about the things no one talks about.

And COVID-19 is proof.

In our latest episode, Dr. Marc Napp, Senior Vice President, Medical Affairs & Deputy Chief Medical Officer at Mount Sinai Health System, explains how healthcare leaders prepare for the most unlikely events through emergency management.

Marc discusses:

  • The events that led to his focus on emergency management
  • How he and other healthcare leaders approached the pandemic
  • The tension between civic responsibility and civil liberties in the COVID era


Heroes of Healthcare is hosted by Ted WeynTo hear this interview and more like it, subscribe to Heroes of Healthcare on Apple PodcastsSpotify, or wherever you listen to podcasts.